FAQ

Frequently Asked Questions

We understand you may have some questions about termite treatments, pest control services or your warranty. You’ll find a list of our most frequently asked questions below. If you have a question you don’t find the answer to please contact our office at (727) 761-9385. Our staff will be happy to answer your questions.

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  • Pest Control

    • How does my quarterly pest control service work?
      A pest control technician will visit your home or business on a quarterly basis to treat the exterior. You may call our office at (727) 761-9385 to report any pest issues in between any scheduled, quarterly visit. If you see dead pests inside this may be normal and an indication that the barrier treatment is working. If you see an excessive amount of dead pests, please notify us.
    • What do I do if I see dead pests?
      Good news! This is a sign that the treatment is working as designed. The exterior barrier is designed to be effective when the pests come in contact with the products. This may be when bugs are attempting to enter your home or office. If you are seeing only a few dead bugs over the span of a few weeks, that is normal. However, a substantial amount indicates a possible interior infestation that we should be made aware of. Please call our office for assistance.

  • Subterranean Termites

    • What does our subterranean termite limited warranty cover?
      Geiger’s Pest Services will re-treat the structure and the surrounding perimeter if LIVE Subterranean Termites are found, at no additional charge.

  • Pest Control

    • Is the pest control safe for children and pets?
      Yes, it is safe for both children and pets. The products we use on the interior are diluted for everyone’s safety.

  • Drywood Termites

    • When does the cost of the warranty renewal increase?
      The warranty renewal will increase in cost on the 5th and 10th year.

  • Subterranean Termites

    • Is the warranty transferable if the property is sold?
      Yes, the warranty is transferable for no additional charge.  The new owner’s information will need to be updated on the account to have the warranty transferred. This can be done by calling Geiger’s Pest Services.

  • Pest Control

    • What do I do if I see live pests?
      If you have any issues with live pests on the interior of your home or office, please use our Extra Services Request form.

  • Drywood Termites

    • What do I do if I find termite evidence or believe I have a re-infestation?
      Contact Geiger’s Pest Services to schedule a free inspection.  A technician will visit your property to evaluate the evidence you are finding and determine if there is an active drywood termite infestation.

  • Pest Control

    • When should I call Geiger's Pest Services regarding an issue?
      If you are seeing live pests or an abundance of dead pests in a particular area, please use our Extra Service Request form. Our staff may determine an additional treatment is necessary.

  • Drywood Termites

    • What does "limited" mean when referring to the warranty?
      Your termite fumigation warranty is limited to re-treatment only.  Coverage does not include repair to damage that may have been caused by termites.

  • Subterranean Termites

    • When does the cost of the warranty renewal increase?
      The warranty renewal will increase in cost every five years and accompany the required “booster” treatment.

  • Pest Control

    • Will I be billed for any additional visits if I pay for annual, quarterly pest control?
      Our regular, scheduled pest control is designed to occur once a quarter. If you notice live pests between treatments, please call the office to notify us of the problem. If an additional treatment is necessary, there will be no additional charge unless the issue is outside of the annual contract agreement (i.e, bed bugs, fleas, termites, etc.).

  • Drywood Termites

    • What does re-treatment mean?
      Re-treatment can be either local spot treatment to target a specific area that has become infested or tent fumigation.  The option on which treatment method is used is determined by Geiger’s Pest Services Certified Operator.

  • Subterranean Termites

    • What is a booster treatment?
      Every 5 years after the initial treatment, the chemical needs to be re-applied to the soil.  A Geiger’s Pest Services pest technician will re-treat the soil around the entire structure.  This is an additional cost above the cost to renew the annual warranty.

  • Pest Control

    • Do I need to be present for my treatments?
      During our quarterly treatments, we treat the outside only, providing an exterior barrier to your home or business. You do not need to be present. You may request an interior treatment; and at which point, someone over the age of 18 will need to be present to let our pest control expert inside.

  • Drywood Termites

    • How long can the warranty remain active?
      The drywood termite fumigation warranty is a renewable annual warranty. It can be renewed annually for a fee and remain active for 15 years from the initial fumigation year.  Every five years there is an increase in the warranty fee.

  • Subterranean Termites

    • What do I do if I find termite evidence or believe I have a re-infestation?
      Contact Geiger’s Pest Services to schedule a free inspection.  A technician will visit your property to evaluate the evidence you are finding and determine if there is an active subterranean termite infestation.

  • Pest Control

    • When will my quarterly treatment be scheduled?
      After your initial pest control visit we will schedule visits to your home or business once per quarter. Your technician will provide you with a courtesy call the day before the service is conducted. You do not need to be present at the time of service as most of our treatments after the initial service are done on the exterior of your home or business.

  • Drywood Termites

    • What does our termite fumigation limited warranty cover?

      Geiger’s Pest Services will re-treat the structure at no additional charge up to and including re-fumigation as determined by our Fumigation Certified Operator.

  • Subterranean Termites

    • How long can the warranty remain active?
      Lifetime! The subterranean termite warranty is a renewable annual warranty. It can be renewed for an annual fee and remain active for the life of the structure as long as the required “Booster” treatment is done every five years from the initial treatment year.

  • Pest Control

    • Do I need to call the office to schedule my quarterly treatments?
      No. We manage the schedule for your quarterly exterior treatments and we will call you the day before to notify you of our impending visit.

  • Drywood Termites

    • When is drywood termite season?
      The drywood termite swarm season is typically determined by the change of climate, humidity and temperature; this season typically begins between April – June.

  • Subterranean Termites

    • What does "limited" mean when referring to the warranty?
      Your Subterranean Termite Warranty is limited to re-treatment only.  Coverage does not include repair to damage that may have been caused by termites.
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